The software configuration management process identifies the functional and physical attributes of software at critical points in time, and implements procedures to control changes to an identified attribute with the objective of maintaining software integrity and traceability throughout the software life cycle. All configuration items cis are uniquely identified by ci registration codes and version numbers. In learning about computers, the first step usually is to understand the major types of software, their uses, and applications. In this section, we will discuss the strategy that needs to be followed for configuration testing types and there are two types of configuration testing as mentioned below. The scm practices include vision controls in the establishment. Without a clear definition of what qualifies as a ci, you will constantly struggle with deciding whether to put certain kinds of data into the cmdb. The term software refers to the set of electronic program instructions or data a computer processor reads in order to perform a task or operation.
Configuration management configuration management overview configuration management tables configuration item types and subtypes service manager includes the following outofbox configuration item ci types and subtypes. It can have many child cis, such as an operating system, application software, and hardware components. The software configuration management process identifies the functional and physical attributes of software at critical points in time, and implements procedures to control changes to an identified attribute with the objective of maintaining software integrity and. Configmgr configuration baselines a beginners guide. A configuration item is a software entity that shows up on planning timelines and which requires a certain amount of documentation.
Configuration items can overlap and exist at many levels of granularity. Identification of configuration items like source code modules, test case, and requirements specification. Dynamic or author s systems contain components currently being created or revised. The configuration management system will contain all the information about configuration items within its scope and the relationships between them. The list of the most popular software configuration management tools top scm tools in 2020 in software engineering software configuration management is the task of tracking and controlling changes in the software part of the larger disciplinary field of configuration management. Configuration items vary widely, but include anything related to your account that you want to track. A configuration item ci is any service component, infrastructure element. There are different types of computer software which are useful for several purposes.
Automating other types of testing is also beneficial e. You can add custom fields to the predefined configuration item types. Examples of configuration items include software and applications, locations and offices, employees and customers, documentation, hardware and companies, and even your incidents, changes and customers. Configuration items software configuration items are not only program code segments but all type of documents according to development, e. Configuration items can include hardware, equipment, and tangible assets as well as software and documentation. These are the main types of system configuration based on my understanding of the question. The term configuration item ci refers to the fundamental structural unit of a configuration management system. Jan 05, 2017 common configuration types include software, hardware, communications, location and documentation. Due to inadequate configuration management procedures, the latest hardware and software revisions were uploaded and installed into a system with an outdated configuration, rendering the test a. Asset management suite provides predefined configuration item types for many types of assets. Configuration items have specific attributes as well as relationships that are often unique for configuration items underneath them in the particular system. In this itil interactive learning resource we explain the different types of ci that itil suggests, and provide examples. In itil terminology, configuration items ci are components of an infrastructure that currently is, or soon will be under configuration management.
With the help of processes and tools, configuration management looks after the configuration items, especially with regards to change management, status accounting, identification and any audits. Aug 04, 2017 how to create and manage configuration items for device management and remote monitoring. Jan 10, 2019 configuration management represents the one true source of the configuration items. Checklist configuration item ci record it process wiki. Develop processes and best practices configuration management details configuration management form details configuration item types and subtypes the following table lists the types and subtypes available for the outof box configuration item ci names. Configuration item an overview sciencedirect topics. A operating system installed on a particular machine can be considered a ci. Configuration items help in identifying the components of a system. Use relationship governance rules to prevent the selection of relationship types or directions that are not allowed between specific ci types. They are used in service management, change management, configuration management, incident management and a variety of other processes related to directing and controlling change. Cis vary widely in complexity, size, and type, ranging from an entire service or system including all hardware. A configuration item, or ci, is anything uniquely identifiable that can be changed independently.
In the following sections, we present a list of computer software and their examples, categorized according to their different types. Definition an aggregation of hardware, software, or both, that is designated for configuration. Configuration items cis are the focal point of a cmdb. This digest defines an application configuration item.
This cdrl is completed in accordance with data item description did dimgmt81468 and provides additionalclarifying information and information on. Examples of software configuration items include a console display module for an air traffic control system, and an accounts receivable module for an accounting. Explaining configuration item ci, cmdb, cms and dml itil itsm. It is a description that contains the csci type computer software configuration item, a project identifier and version information. Examples of configuration items include software and applications, locations. Selected items of system hardware or software or combinations of hardware and software, in which the government or acquiring activity has configuration management concern, are designated as configuration items cis. Relationship governance rules is a set of relationship rules used to ensure consistency and validity in modeling relationships between configuration items cis in the cmdb.
They can range from an entire service, which may consist of hardware, software, and documentation, to a. Other documents that serve to identify the configuration of the product or. It forms the uppermost level in the ci structure, enabling you to easily add and modify the cis and their relationships. They are in the author s workspace and are controlled by the author. Items can be linked to a binding channel for interaction with the outside world.
Develop processes and best practices configuration management details configuration management form details configuration item types and subtypes the following table lists the types and subtypes available for the out of box configuration item ci names. Configuration management database cmdb is an integral part of it service management itsm. For the remainder of this post i will now refer to configuration items as cis and. Other documents that serve to identify the configuration of the product or service, such as test results, may also be included. Store and retrieve configuration items in a configuration management system. The configuration management system oversees the life of the cis through a combination of processes and tools by implementing and enabling the. The other configuration items can be imported, created, and configured with the configuration manager console. Items are basic data types and have a state which can be read from, or written to. Each configuration item must include the following. There are different types of configuration baselines depending on the context such as software, hardware and others. Configurations are pulled from the master by the nodes. A configuration item ci is an infrastructure component provided by an organization to its customers.
Role of code configuration management in devops pluralsight. A definition of configuration item with several examples. Any change in the software configuration items will affect the final. A toplevel configuration item is a ci used as the starting point for organizing and promoting a set of related configuration items. It is a fundamental operations technique that captures valuable information for processes such as incident management, problem management, change management, maintenance, safety and risk management. Examples of cis include individual requirements documents, software, models, and plans. Click on the new asset type button on the topright.
Each element in the it environment is an individual entity requiring accurate capture of its attributes. The technical baseline is one of these and includes user requirements, program and product information, and related documentation for all configuration items. Cis may be a single module such as a monitor or tape drive, or more complex items, such as a complete system. It is a description that contains the csci type computer software configuration item. The representations of these entities in the cmdb are configuration items cis. Examples of configuration items that normally meet the noncomplex criteria are special tools, work stands, fixtures. A ci is a software model that contains the attributes of the represented entity. May 04, 2019 configuration management database cmdb is an integral part of it service management itsm. This means that software updates configuration items can be selected to be included in configuration baselines, although they are not displayed under the configuration items node. A configuration item is anything that can be configured and that is absolutely necessary for the success of your project. Every dcm digest must contain exactly one configuration item. This is where instead of just saving your code to your desktop where you might lose it, or at least forget what it looked like yesterday before you decided to refactor everything and break everythin.
Documentation can include requirements specifications and interface documents. Each entity consists of several attributes of specific data types for example, string and integer. In addition, unit test automation and integration test automation can be added. Different types of assetsconfiguration items in freshservice. A configuration baseline in configmgr is a collection of one or more conditional checks called configuration items. Other types of configuration items cannot be directly deployed to clients, they must be referenced within a baseline configuration item, which is then deployed to clients. Software configuration management in software engineering. Predefined configuration item types also known as predefined resource types are the templates that define what data is created and stored about a specific configuration item.
A quick guide to adding a new assetci type to freshservice. It is used for deploying, configuring and managing servers. The unique identify of the configuration item is the combination of the attributes authoringscopeid, logicalname and version. For example, source codes, property files, binaries, servers, and tools can all be configuration items for a software firm. Every configuration item must have a category and possibly subcategories. For example, you might have a ci that represents a service or other logical. Examples of configuration management systems include the following. Some examples previously discussed are build automation for continuous builds and merge automation. Simply put, a ci is an instance of an entity that is part of your environment and has configurable attributes specific to that instance. A configuration item, or ci, is anything uniquely identifiable. Configuration item configuration management systems. In fact, the level at which a configuration item is considered as primitive or aggregate is often decided by the system in which it is created, maintained and managed.
It is a repository that stores information about configuration items cis throughout the service lifecycle. Jul, 2017 the number one activity is source code control. Checklist configuration item ci record from the itil process map v2 a ci record within the cmdb contains the following data. Example characteristics of configuration items include author, document or file type, programming language for software code files, minimum marketable.
The default assets or configuration items cannot be deleted. Use configuration items and configuration management. Common configuration types include software, hardware, communications, location and documentation. About configuration baselines and configuration items github. A list of different types of computer software with examples. Configuration item types ci types configuration item types ci types denote the broad classification of different entities with which you can categorize the cis. Configuration management represents the one true source of the configuration items. As described in itil, cmdb is the fundamental component of the itil. Exploring itil configuration item types good elearning. For example, an item bound to a sensor receives updated sensor readings and an item linked to a lights dimmer channel can set the brightness of the light bulb. When viewing a list of cis in the configuration items or actual configuration items application, you can see which ones are toplevel cis by checking the toplevel column. Sep 28, 2015 configuration items software configuration items are not only program code segments but all type of documents according to development, e. Sap, expense account, payroll software or a corporate service e.490 830 912 890 126 1361 425 1197 1029 1397 71 1068 1338 243 1556 557 1047 99 1560 472 1149 994 390 789 791 699 491 972 1149 75 1392 633 1235